Terms of service

Overview

This website is operated by Metro Polypack LLP (“Belong”, “we”, “us”, or “our”).
By visiting our website or purchasing from us, you agree to the following Terms of Service, including all policies referenced on this website.

These Terms apply to all users of the site, including browsers, customers, merchants, and contributors.
If you do not agree with these Terms, please do not use this website.

We reserve the right to update or change these Terms at any time by posting updates on this page.

1. Online Store Terms

By using this website, you confirm that you are legally allowed to use this service in your country or have permission from a guardian.

You agree not to use our products or services for any illegal purpose.
You must not transmit viruses, harmful code, or attempt to damage the website.

Violation of these Terms may result in termination of service.

2. General Conditions

We reserve the right to refuse service to anyone at any time.

Content you submit (except payment information) may be transferred over networks.
All payment information is encrypted during transfer.

You may not copy, resell, or exploit any part of this website without written permission.

3. Information Accuracy

We try to keep all information accurate, but we do not guarantee that all content is complete, current, or error-free.

Information on this site is for general reference only.
We may update or change content at any time without notice.

4. Product Pricing & Service Changes

Prices may change without notice.

We may modify or discontinue products or services at any time.
We are not liable for any price changes, suspension, or discontinuation.

5. Products & Availability

Some products may be available only online and in limited quantity.

We try to display product colours and images accurately, but actual colours may vary depending on screen settings.

We reserve the right to limit sales to any person, region, or order quantity.

We do not guarantee that products will meet every individual expectation.

6. Orders & Billing Information

We may refuse or cancel any order at our discretion.

You agree to provide correct billing, shipping, and contact information.

If an order is changed or cancelled, we may notify you using the contact details provided.

7. Third-Party Tools

We may provide access to third-party tools that we do not control.

These tools are provided “as is” without warranty.
We are not responsible for any issues caused by third-party services.

8. Third-Party Links

Our website may contain links to other websites.

We are not responsible for the content, accuracy, or policies of third-party websites.

Use them at your own risk.

9. User Feedback & Submissions

If you send reviews, suggestions, or comments, you allow us to use, edit, or publish them without restriction.

We are not required to keep submissions confidential or provide compensation.

10. Personal Information

Your personal data is handled according to our Privacy Policy.

11. Errors & Corrections

Sometimes there may be mistakes in product descriptions, pricing, or availability.

We reserve the right to correct errors and cancel orders if needed.

12. Prohibited Uses

You may not use this website:

  • For illegal purposes

  • To violate laws

  • To copy our content or designs

  • To harass or harm others

  • To upload viruses or malicious code

  • To collect personal data without permission

  • To bypass security features

Violation may result in account termination.

13. Liability & Product Use

Belong products are designed for normal travel and personal use.

By using our products, you agree that:

  • We are not responsible for misuse or negligence

  • We are not liable for injury, loss, or damage caused by improper use

  • Our maximum liability is limited to repair or replacement under our Warranty Policy

  • We are not responsible for indirect or consequential damages

14. Severability

If any part of these Terms is found invalid, the rest will remain in effect.

15. Termination

These Terms remain active until terminated by you or us.

We may terminate access without notice if Terms are violated.

16. Entire Agreement

These Terms, along with all policies on this website, form the complete agreement between you and Belong.

17. Governing Law

These Terms are governed by the laws of India.

All disputes will be subject to the courts of Pune, Maharashtra, India.

18. Customer Reviews Policy

We publish genuine customer reviews, including both positive and negative feedback.

However, we may remove reviews that contain:

  • Offensive language

  • Spam or promotional content

  • False or misleading claims

  • Attempts to force refunds or free products using threats

Reviews must reflect genuine experience.

19. Contact Information

For questions about these Terms, contact us:

Email: support@belonglifestyle.com
WhatsApp: +91 9833 87 55 66